Introduction
Managing loans efficiently requires keeping track of repayments, interest calculations, and outstanding balances. One of the most important documents for loan management is the loan statement, which provides a detailed summary of your loan account.
If you have taken a loan from Axis Bank, you may need your loan statement for various purposes, such as:
- Financial planning
- Tax filing
- Loan refinancing or foreclosure
- Verification for other financial applications
In this comprehensive guide, we will discuss multiple ways to get your loan statement from Axis Bank, including online and offline methods.
Methods to Get Axis Bank Loan Statement
You can obtain your Axis Bank loan statement through:
- Internet Banking (Axis Bank Online)
- Mobile Banking (Axis Mobile App)
- Customer Care & Email Request
- Visiting the Nearest Axis Bank Branch
- ATM Statement Request (Limited Availability)
Let’s explore each method in detail.
1. Getting Axis Bank Loan Statement via Internet Banking
If you are an Axis Bank Internet Banking user, you can easily download your loan statement online. Follow these steps:
Steps to Download Loan Statement via Axis Bank Internet Banking
- Log in to your Axis Bank Internet Banking account: https://www.axisbank.com
- Navigate to the “Loans” section.
- Select your loan account from the list.
- Click on “View Statement” or “Download Statement”.
- Choose the date range (last 6 months, 1 year, or custom period).
- Select the format (PDF or Excel).
- Click “Download” and save the statement.
Benefits of Using Internet Banking
✔ Instant access to loan statements
✔ Available 24/7 from anywhere
✔ Option to download multiple statements at once
2. Getting Axis Bank Loan Statement via Mobile App (Axis Mobile)
If you prefer using a smartphone, you can download your loan statement via the Axis Mobile App.
Steps to Download Loan Statement via Axis Mobile App
- Open the Axis Mobile App on your phone.
- Log in using your credentials (User ID & Password).
- Go to the “Loans” section.
- Select your loan account.
- Tap on “View Statement” or “Download Statement”.
- Choose the duration (e.g., last 3/6/12 months).
- Select PDF/Excel format and download.
Benefits of Using Mobile App
✔ Quick and convenient access
✔ No need to visit a branch
✔ Secure and user-friendly
3. Requesting Loan Statement via Customer Care or Email
If you are unable to access Internet Banking or the mobile app, you can request your loan statement via Axis Bank Customer Care or email.
Steps to Request Loan Statement via Customer Care
- Call Axis Bank Customer Care at:
- Toll-Free: 1860-419-5555
- Toll Number: 1800-419-5555
- Provide your loan account details and request a statement.
- The bank may email or courier the statement to your registered address.
Steps to Request Loan Statement via Email
- Send an email to Axis Bank’s customer support:
- Email: customerservice@axisbank.com
- Mention your loan account number, name, and registered mobile number.
- Request a loan statement for the required period.
- The bank will verify your details and send the statement via email.
Processing Time
- Email request: 24-48 hours
- Courier request: 3-5 working days
4. Visiting Axis Bank Branch for Loan Statement
If you prefer an offline method, you can visit the nearest Axis Bank branch and request a loan statement.
Steps to Get Loan Statement from Branch
- Locate the nearest Axis Bank branch using the branch locator: https://www.axisbank.com/branch-atm-locator
- Carry a valid ID proof (Aadhaar, PAN, Passport, etc.).
- Submit a written request for the loan statement.
- The bank executive will verify your details and provide the statement.
Documents Required
- Loan account details
- ID proof (Aadhaar/PAN/Passport)
- Passport-size photograph (if required)
Processing Time
- Immediate (if generated at the branch)
- 1-2 days (if sent via email/courier)
5. Getting Loan Statement via ATM (Limited Availability)
Some banks allow customers to request a mini statement or loan details via ATM. However, this feature may not be available for all loan types.
Steps to Check Loan Statement via ATM
- Visit an Axis Bank ATM.
- Insert your ATM/debit card and enter the PIN.
- Select “Loan Statement” or “Mini Statement”.
- The ATM may print a summary of recent transactions.
Limitations
❌ Not a detailed statement
❌ Limited transaction history
❌ Not available for all loan accounts
Frequently Asked Questions (FAQs)
Q1. Is there any charge for getting an Axis Bank loan statement?
- Online statements (Internet Banking/Mobile App): Free
- Physical statements (Branch/Courier): May incur nominal charges (varies by request type).
Q2. How far back can I get my loan statement?
- You can request statements for up to 7 years, depending on the bank’s record-keeping policy.
Q3. Can I get a loan statement if my loan is closed?
- Yes, you can request old loan statements even after closure, but processing may take longer.
Q4. What details are included in an Axis Bank loan statement?
- Loan account number
- Principal & interest breakdown
- EMI payment history
- Outstanding balance
- Late payment charges (if any)
Q5. Can someone else collect my loan statement on my behalf?
- Yes, but they need an authorization letter and your ID proof.
Conclusion
Getting your Axis Bank loan statement is simple and can be done through online banking, mobile app, customer care, branch visit, or ATM. The fastest and easiest method is via Internet Banking or the Axis Mobile App, while offline requests may take longer.
Choose the method that suits you best and keep track of your loan repayments efficiently. If you face any issues, contact Axis Bank Customer Care for assistance.
Need Help?
- Customer Care: 1860-419-5555
- Email: customerservice@axisbank.com
- Branch Locator: https://www.axisbank.com/branch-atm-locator
By following this guide, you can easily access your Axis Bank loan statement anytime, anywhere!
Disclaimer: The process and features mentioned are subject to change as per Axis Bank’s policies. For the latest updates, visit the official Axis Bank website.
